Some of the most common questions!!!!

Why is my order being shipped in different packages?

If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

How Long Will it Take To Get My Package?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our products, please allow an estimated 2-4 weeks for your order to arrive to the USA (varies from product to product). Other countries can take an estimated 2-6 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our products, these are only estimates.

How Do I Track My Order?

You will get the tracking number once your order has been dispatched from our facility. And you can put that tracking number or order id in our track order page and track your order.

How Do I Place an Order?

Just click the buy now or add to cart button under the item you want to purchase and follow the checkout process and place an order for the item you want to purchase.

How Should I to Contact if I Have Any Queries?

You can contact us through various ways. You can contact us by our email id or by our 24*7 live chat facility. Or leave us a message via contact us page.

Do I Need an Account to Place an Order?

No. you can place an order without having an account. You can place your order by just entering your email id and necessary details during the checkout section.

What happens if my order gets stuck or lost in the mail?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations

Will I be charged for Customs & Taxes?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.